- 1 (Solved) – 1. Which of the following is NOT an important attribute of. – (1 Answer)
- 2 Self-Quiz
- 3 Chapter 8: The Characteristics of Culture
- 4 Culture Definitions and Traits
- 5 10 Ways to Create the Organizational Culture Your Company Needs
- 6 What Is Organizational Culture?
- 7 What Does Company Culture Look Like?
- 8 Why Organizational Culture Matters
- 9 What Happens When You Understand Corporate Culture
- 10 10 Ways to Be a Culture Architect
- 10.1 1. Secure ownership from your leadership team
- 10.2 2. Conduct an audit of your workplace culture
- 10.3 3. Thread your culture through processes, policies and procedures
- 10.4 4. Help employees see what is expected of them
- 10.5 5. Hire for culture fit
- 10.6 6. Hold everyone accountable for living the culture — and measuring progress
- 10.7 7. Make sure leaders are walking the talk
- 10.8 8. Empower your culture champions
- 10.9 9. Communicate the culture
- 10.10 10. Test and reiterate
(Solved) – 1. Which of the following is NOT an important attribute of. – (1 Answer)
The following is not an important attribute of organizational culture: 1. Which of the following is NOT an important attribute of organizational culture? a. Norms and values that everyone agrees on Pervasiveness and enduranceb. Artifactsc. Assumptionsd. Pervasiveness and endurance In an organization, a pattern of fundamental assumptions that are accepted as valid and that are taught to new members as the way to perceive, think, and feel in the organization is known as:a. socialization; and b.
psychological conditioning (psychological conditioning).
a system of values 3.
- social psychology; andb.
- Cultural anthropology and economic sociology are two subfields of sociology.
- The key to understanding culture through artifacts is to first identify the visible portion of culture (a.
Artifacts are a type of object.
the processes of socialization 6.
As an example of:a.
symbolism, consider the following.
the rite of incorporation d.
Steve Irby, the founder and CEO of Stillwater Designs, instills confidence in his employees by providing them with the company’s financial results on a monthly basis.
This is an example of:a.
personal reenactment of the play 8.
An example of:a.
the use of a symbol d.
Performance expectations of employees c.
Number of products produced10.
rite of integration.
rite of renewal.
rite of enhancement.
rite of success.
- When comparing culture with instinct, which of the following is true?
- A. Culture provides us with the ability to modify our environment. b. Adaptation is made easier by culture. c. Culture is something that everyone shares. d. Culture is something that can be learnt. f. Human survival is aided by culture.
- Our ability to modify the environment is facilitated by cultural understanding and expression. b. Adaptation is aided by cultural contexts Culture is something that everyone shares. D. Culture is something that can be taught to someone. In order for humans to live, culture is necessary.
- It is symbolic, it is patterned, it is learned, it is instinctual, and it is shared
- A. Is predicated on a deeper meaning B. Is something that represents something else. C. Is something that represents nothing. The symbol has an inherent, basic meaning. There is a required relationship between the item being represented and the symbole. The symbol is not culturally unique.
- Which of the following distinguishes humans from other primates in terms of their ability to cultivate culture?
- A. A social arrangement that is complex b. Symbolic representation that is complex c. The ability to use symbolic coding. The ability to copy a person’s conduct. The ability to convey knowledge to others
- Anthropologists seek to comprehend a culture in its own terms, which is referred to as
- A. Subjectivity
- B. Subjectivity Ethnocentrism In the case of cultural relativism, the term “holisme” refers to the concept of “objectivity.”
- Rather than being overtly taught, cultural learning that is acquired in the course of everyday practice of life is referred to as
- When it comes to culture, what is the difference between culture and culture?
- When we talk about culture, we’re talking about a specific, acquired way of life
- Culture is a characteristic of the human species as a whole. Cultural heritage refers to a specific, taught way of life
- It is a property of the human species as a whole. c.Culture is something that is learnt
- Culture is something that is instinctive. d.c ulture is seen as more basic
- C ulture is regarded as more sophisticated. e. None of the options listed above
- “That complex whole which includes knowledge, belief, art, morals, law, custom, and any other capabilities and habits acquired by man as a member of society,” wrote the anthropologist who defined culture/civilization as “that complex whole which includes knowledge, belief, art, morals, law, custom, and any other capabilities and habits acquired by man as a member of society.”
- Anastasija A. Franz Boasb, Bronislaw Malinowskic, A. Franz Boasb, Bronislaw Malinowskic, A. Franz Boasb, Bronislaw Malinowskic, A. Franz Boasb Lila Abu-Lughodd is a female narrator. E. B. Tylore is an American author and poet. Janice Boddy is a woman who works in the fashion industry.
- Which of the following factors contributed to the creation of human symbolic culture?
- Diffusione, transmissione, and memoryc. reiteratione. A, B, and C
Chapter 8: The Characteristics of Culture
Chapter 8: The Characteristics of a Cultural Tradition A hundred anthropologists will give you a hundred different definitions of culture if you ask them to do so. However, the majority of these definitions would highlight basically the same things: that culture is shared, that it is transferred via learning, and that it serves to form behavior and beliefs in people.
In all four subfields, culture is a topic of discussion, and whereas our oldest ancestors depended mostly on biological adaptation, culture now molds humans to a far greater level.
- “Culture, or civilization, is that complex whole which includes knowledge, belief, art, law, morals, custom, and any other capabilities and habits acquired by man as a member of society,” wrote Tylor in 1871. “Culture, or civilization, is that complex whole which includes knowledge, belief, art, law, morals, custom, and any other capabilities and habits acquired by man as a member of society.”
- A society’s shared and socially transmitted ideas, values and perceptions, which are utilized to make sense of experience and create conduct and which are mirrored in that behavior, according to the book (147), are defined as culture.
- Culture is ubiquitous across all human groups, and it may even be found among certain criminals. The physical, emotional, and social needs of its members must be met
- New members must be assimilated
- Disputes must be resolved
- And members must be encouraged to survive. Society must strike a balance between the demands of the whole and the needs of the individual member
- The suppression of human needs may lead to the breakdown of social structures, as well as the accumulation of personal stress that becomes too great to bear. Every culture has its own techniques of balancing the requirements of society with the needs of individuals
- Nevertheless, there is no universal method. Subcultures are groups inside a larger culture that have different patterns of learnt and shared behavior (ethnicities, races, genders, age categories, etc.) within it. Despite their individual characteristics, members of subcultures nevertheless have a lot in common with the rest of the population. There are subcultures in most state-level systems because those systems are pluralistic, which means that they include more than one ethnic group or culture.
Culture has five fundamental characteristics: it is learnt, it is shared, it is built on symbols, it is integrated, and it is dynamic in nature. These fundamental characteristics are shared by all civilizations.
- Culture is something that is learned. It is not a biological trait
- We do not acquire it through genetics. A large part of learning culture is unconsciously constructed. Families, peers, institutions, and the media are all places where we learn about culture. Enculturation is the term used to describe the process of becoming acquainted with a new culture. While all people have fundamental biological requirements such as food, sleep, and sex, the manner in which we meet those needs differs from one culture to the next
- Culture is shared by all cultures. Our ability to act in socially proper ways and predict how others will respond is enhanced by the fact that we share a common cultural heritage with other members of our group. Despite the fact that culture is shared, this does not imply that culture is homogeneous (the same). Following is a more in-depth discussion of the several cultural realms that exist in any civilization. Symbols serve as the foundation of culture. A symbol is something that represents or represents something else. Symbols differ from culture to culture and are completely random. They have significance only when the people who live in a culture agree on how to use them. Language, money, and art are all used as symbolic representations. Language is the most essential symbolic component of culture
- Culture and language are inextricably linked. This is referred to as holism, which refers to the interconnectedness of the many components of a culture. All aspects of a culture are interconnected, and in order to properly grasp a culture, one must become familiar with all of its components, rather than just a few
- Culture is dynamic. Simply said, cultures interact and evolve as a result of interaction. Because most civilizations are in contact with one another, they are able to share ideas and symbolic representations. It is inevitable that cultures evolve
- Otherwise, they would have difficulty adjusting to new settings. Furthermore, because cultures are intertwined, if one component of the system changes, it is probable that the entire system will need to adapt as well
CULTURE AND ADAPTATION Humans’ biological adaptation is vital, but they have grown to rely increasingly on cultural adaptation as a means of surviving. However, not all adaptation is beneficial, and not all cultural behaviors are beneficial in the long run. Some aspects of a society, such as fast food, pollution, nuclear waste, and climate change, may be deemed unfit for human survival. However, because culture is flexible and dynamic, once issues are identified, culture may evolve again, this time in a more positive way, in order to discover a solution.
In ethnocentrism, someone believes that their own culture is the only right way to behave and adapt to new situations.
- Because most persons feel that their culture is the greatest and only way to live, there are tiny levels of ethnocentrism found all across the world
- Yet, ethnocentrism is not widespread. Although it may be beneficial in small doses to instill a feeling of cultural pride and strengthen cohesive communities, when pushed to extremes, and especially when combined with an inability to be tolerant, it can prove harmful. Despite the fact that ethnocentrism lies at the core of colonization and genocide, cultural anthropologists have advocated for cultural relativism, the notion that all civilizations must be understood in terms of their own values and beliefs rather than by the standards of another society. According to this notion, no culture is superior to another, and civilizations can only be appraised on the basis of their ability to suit the requirements of their own populations.
The majority of people belong to a number of different cultural realms. Culture may be found on a variety of levels. Subcultures are the term used to describe tiny cultures that exist within a larger culture. People have some sort of connection to that subculture, but they must also be able to function well within the greater culture in order to be successful. Among subcultures, we notice a great deal of variation based on factors such as social class, race, ethnicity, age, and gender, among other things.
- Depending on their economic standing in society, people are classified into several social categories. Not all cultures display class distinctions
- Societies that do not exhibit class divisions are referred to be egalitarian societies. Class societies are hierarchical in nature, with one class having greater access to resources than the other classes in society. Early humans lived in egalitarian bands or tribes, and class is a relatively recent feature of culture
- Race (in a cultural sense) is the socially constructed meanings assigned to perceived differences between people based on physical characteristics
- And gender is a recent feature of culture, as all early humans lived in egalitarian bands or tribes (skin color, facial features, hair types). Everything about what distinctions are recognized and the significance we attribute to those differences is decided by cultural factors rather than biological factors. These physical characteristics do not influence a person’s behaviour or provide an explanation for their behavior. In this context, ethnicgroups are defined as individuals who consider themselves as belonging to a separate group based on cultural traits such as shared ancestors, language, traditions, and religious beliefs. They might be historically formed (a group of people who shared a region, language, or religion) or they can be more recently formed (an ethnic group that claims a territory, language, or religion) (African Americans). That all members of a certain ethnic group are the same or share the same ideas and values is not implied by their choice to identify as members of that ethnic group. Because ethnicity is a marker of group membership, it may be used to discriminate against people
- Indigenouspeoples, on the other hand, “are communities that have a long-standing relationship with some region that precedes colonial or outside society prevailing in the territory.” Indians, for example, are an indigenous group since they lived in the area before Europeans or colonists came. Native Americans are also an indigenous group. In many parts of the world, they are referred to as First Peoples, and they regularly face prejudice. Gender refers to the cultural connotations that are attributed to biological distinctions between men and women
- Most civilizations have simply masculine or feminine cultural roles, while other communities have a third, or perhaps an ablended, gender, which is not commonly seen. Gender roles differ significantly from one culture to the next. Issues linked to homosexuality are inextricably intertwined with those pertaining to gender roles. Ongender and sexual orientation are two factors that cause discrimination in many cultures throughout the world
- Age is both a biological truth as well as something that is culturally manufactured in many cultures. While we can determine how many years an individual has lived (biologicalage), we cannot determine what that signifies in terms of rights and obligations. Most civilizations have obligations and responsibilities that are ascribed to individuals depending on their reaching specified ages in their lives. Consider the activities of driving, drinking, and voting.
Valuing Sustaining Diversity
- Individual and group striving over generations has resulted in a group of people accumulating a vast store of knowledge and experience, as well as beliefs and values, attitudes, and meanings. Culture includes hierarchies, religion, notions of time, roles, spatial relationships, concepts of the universe, as well as material objects and possessions. In general, culture refers to the systems of knowledge that are shared by a reasonably significant number of individuals. Cultural expressions are communicated, and cultural expressions are communicated
- Culture, in its broadest meaning, is cultivated behavior
- That is, it is the sum of a person’s learned, collected experience that is passed down through social transmission, or, to put it another way, it is conduct acquired through social learning. A culture is a way of life for a group of people-the behaviors, beliefs, values, and symbols that they accept, typically without questioning them, and that are passed down from one generation to the next through communication and imitation. Culture is a means of communicating symbolically. Skills, knowledge, attitudes, beliefs, and motivations of a group are just a few of the symbols that may be used. The meanings of symbols are taught and purposefully preserved in a culture through the institutions of that society
- And Culture consists of patterns of and for behavior acquired and transmitted by symbols, which constitute the distinctive achievement of human groups, including their embodiment in artifacts
- The essential core of culture consists of traditional ideas and especially their attached values
- Culture systems may be considered on the one hand as products of action, and on the other hand as conditioning influences upon further action
- As defined by the United Nations, culture is “the sum total of the learned behaviors by a group of people that are widely recognized to be the tradition of that group of people and are transferred from generation to generation.” In other words, culture is a collective programming of the mind that separates the members of one group or category of people from the members of another group or category of people.
- Human nature, according to this viewpoint, is determined by the ideas, meanings, beliefs, and values that people learn as members of society. People are defined by the lessons they have learned. Optimistic versions of cultural determinism believe that human beings have the ability to accomplish and be whatever they desire regardless of their environment. According to some anthropologists, there is no universally acceptable “correct way” to be a human being. While the “right method” is usually always “our way,” it is virtually never the case that “our way” in one civilization will be the same as “our way” in any other society. It is only through tolerance that a well-informed human being can maintain a proper attitude. The optimistic version of this theory holds that human nature is infinitely malleable and that human beings can choose the ways of life that they prefer
- The pessimistic version holds that people are what they have been conditioned to be and that they have no control over this. Human beings are passive animals that do whatever their culture instructs them to do, regardless of their actions. In response to this theory, behaviorism is developed, which places the reasons of human behavior in a world that is completely beyond human control.
- Different cultural groupings have distinct ways of thinking, feeling, and acting. There are no scientific standards that can be used to determine whether one group is essentially superior or inferior in comparison to another. The study of cultural variations across people and cultures implies the acceptance of a cultural relativism viewpoint. Neither for oneself nor for one’s society does it represent a return to normalcy. If one is interacting with groups or communities that are not similar to one’s own, it is necessary to exercise caution. Information regarding the nature of cultural differences across cultures, their origins, and effects should be obtained before making any decisions or taking any action. Parties that grasp the causes for their differences in opinions have a better chance of achieving a successful outcome in negotiations
- In ethnocentrism, the conviction that one’s own culture is superior than that of other civilizations is asserted over time. It is a type of reductionism in which one lowers the “other way” of living to a distorted version of one’s own way of existence. This is especially significant in the case of international business transactions, when a corporation or a person may be under the impression that techniques, materials, or ideas that worked in the home country will likewise work in the foreign country. Consequently, environmental variations are not taken into consideration. Ethnocentrism may be classified into the following categories when it comes to international business transactions:
- A preoccupation with specific cause-and-effect correlations in one’s own nation causes important elements in business to be disregarded. In order to ensure that all major factors have been at least considered while working abroad, it is always a good idea to consult checklists of human variables. Even though one may be aware of the environmental differences and problems associated with change, one’s primary focus may be on achieving objectives that are specific to one’s home country. A corporation or an individual’s efficacy in terms of worldwide competitiveness may be diminished as a result of this. The objectives defined for global operations should likewise be global in scope
- While it is acknowledged that there are differences, it is expected that the accompanying modifications are so fundamental that they can be accomplished without difficulty. An examination of the costs and benefits of the planned modifications is always a good idea before proceeding. A change may cause significant disruption to essential values, and as a result, it may encounter opposition when it is attempted to be implemented. Depending on the change, the costs of implementing the change may outweigh the advantages received from implementing the change.
EXAMPLES OF CULTURAL MANIFESTATIONS Cultural differences present themselves in a variety of ways and to varying degrees of depth in different contexts. Symbols are the most surface representations of culture, while ideals represent the most profound manifestations of culture, with heroes and rituals filling in the gaps.
- Symbols are words, actions, pictures, or things that convey a specific meaning that can only be understood by people who are familiar with a certain culture or tradition. New symbols are readily created, but old symbols are quickly demolished. Symbols from one particular group are frequently imitated by other groups as well. This is why symbols are considered to be the most superficial layer of a society
- Heroes are individuals, whether historical or contemporary, real or imaginary, who exemplify attributes that are highly regarded in a community. They also serve as examples for appropriate behavior
- Rituals are group activities that, while often redundant in terms of achieving intended results, are thought to be socially necessary in order to maintain social order. Therefore, they are carried out most of the time just for their own sake (as in ways of greeting others, showing respect to others, religious and social rites, etc.)
- Values serve as the foundation of a society’s culture. They are broad inclinations for preferring one state of affairs above another in comparison to other states of affairs (good-evil, right-wrong, natural-unnatural). Many values are held by people who are completely unaware of them. As a result, they are frequently unable to be addressed, nor can they be immediately viewed by others. It is only through seeing how people behave in different situations that we may deduce their values. Symbols, heroes, and rituals are the physical or visual parts of a culture’s activities that are visible to the general public. When practices are understood by insiders, the real cultural meaning of the practices is disclosed
- Otherwise, the practices remain intangible and remain hidden.
The manifestation of culture at various levels of depth is seen in Figure 1: LAYERS OF CULTURE Within oneself, even people from the same culture, there are multiple levels of mental conditioning to contend with. At the following levels of development, several layers of culture may be found:
- The national level is one that is associated with the entire nation
- On the regional level: This refers to the disparities that exist between ethnic, linguistic, and religious groups within a country. When it comes to gender disparities (male vs. female), the gender level is associated with these differences. It is associated with the disparities between grandparents and parents, as well as between parents and children at the generational level. It is associated with educational chances as well as inequalities in occupational prospects. The corporate level: This level is associated with the specific culture of a given organization. Those who are employed are covered by this provision.
MOUNTING CULTURAL DIFFERENCESA variable can be operationalized using either single-measure or multivariate methodologies, depending on the situation. After the domain of a concept has been empirically sampled, a single-measure technique is used to measure its domain; a composite-measure technique is used to construct an index for the concept after several indicators have been used to measure its domain after the concept has been empirically sampled.
According to Hofstede (1997), a composite-measure approach has been developed to quantify cultural differences across various societies:
- It assesses the degree of inequality that occurs in a society using a power distance index. UCAI (Uncertainty Avoidance Index): This index evaluates the extent to which a society perceives itself to be threatened by uncertain or ambiguous situations. Individualism index: The index measures how individualistic a society is in comparison to other societies. Individuals are expected to look for themselves and their immediate families exclusively, which is what individualism is all about in a society where people are expected to look after themselves and their immediate families only. In contrast, collectivism is a social structure in which individuals discriminate between in-groups and out-groups, and they expect their in-groups (relatives, clans, organizations, etc.) to care after them in exchange for their complete commitment. Specifically, the index assesses the amount to which the major values are assertiveness, money, and things (success), and that the dominating values are not caring for others or for the quality of life. Womanhood (in a romantic relationship) would be on the other end of the scale.
CULTURAL DIFFERENCES ARE BEING RECONCILIATED Consciousness of one’s cultural heritage:
- Before embarking on a worldwide assignment, it is likely that it will be important to ascertain any cultural differences that may exist between one’s own nation and the country in which the business will be conducted or conducted. Where there are differences, it is necessary to determine whether and to what extent the practices of one’s native nation can be adapted to the foreign setting. The majority of the time, the alterations are not immediately noticeable or palpable. Certain features of a culture may be learnt consciously (for example, different ways of greeting people), while other differences may be learned unconsciously (for example, different ways of dressing) (e.g. methods of problem solving). The development of cultural awareness may not be a simple process, but once completed, it will unquestionably aid in the completion of a work efficiently in a foreign setting. Discussions and reading about different cultures absolutely aid in the development of cultural awareness, but the perspectives expressed must be carefully weighed before they are shared. Sometimes they represent incorrect prejudices, a judgment of merely a subset of a certain group of individuals, or a circumstance that has since experienced significant changes. It’s usually a good idea to obtain a variety of perspectives on a single culture.
Cultures grouped together:
- Some nations may have many characteristics in common that contribute to the formation of their cultures (the modifiers may be language, religion, geographical location, etc.). Based on the information gathered from previous cross-cultural research, nations can be classified according to their shared values and attitudes. When travelling inside a cluster, less changes are likely to be observed than when going from one cluster to another.
Determine the amount of global participation by asking the following questions:
- It is not necessary for all businesses operating on a global scale to have the same level of cultural knowledge. Figure 2 depicts the extent to which a company’s understanding of global cultures is required at various levels of participation. The further a firm progresses away from its primary duty of conducting domestic business, the greater the need it has for cultural awareness and understanding. The necessity of increasing cultural awareness as a result of expanding outward on more than one axis at the same time becomes even more apparent.
Figure 2: Cultural Awareness and the Degree to Which the World Is Involved G. Hofstede is cited as a source (1997). Cultures and organizations are like software for the human brain. McGraw-Hill Education, New York. Here are a few recent publications. Firms Considering Expanding Into New Markets Face Culture Shock. However, the temptation of reconstruction contracts in locations such as Afghanistan and Iraq may tempt some corporations to take on more risk than they are prepared to take on in the United States.
- However, the tremendous rehabilitation of countries damaged by conflict has the potential to trip up even the most experienced among them.
- Language and cultural differences must also be taken into consideration.
- The United States government’s conference on reconstructing Afghanistan, held in Chicago last week, went a long way toward identifying prospects in the country.
- The first lesson is to abandon ethnocentric beliefs that the world should adjust to our style of doing business rather than the other way around, as is commonly done.
- Chinese representatives provided a wealth of information to U.S.
- The qualities of patience, attention, and sensitivity are not commonly associated with building, but they may be beneficial in cultures that are different from our own.
- [ENR (2003).
- [New York, NY: McGraw-Hill Education.] Do We See Things the Same Way?
- These studies show that taking cultural variations into account when utilizing observation techniques in cross-cultural research, as well as in practical contexts such as performance assessment and international management, is crucial.
- Culture has an important role in research and management, according to the findings of this study.
[Karakowsky, LiKarakowsky] (2001). Do We See Things the Same Way? The Implications of Cultural Differences for Research and Practice in Cross-Cultural Management The Journal of Psychology, volume 135 number 5, pages 501-517.]
Culture Definitions and Traits
- In the context of a community, a learnt meaning system is defined as “a pattern of traditions, beliefs, values, norms, meanings, and symbols that are passed down from one generation to the next and that are shared to various degrees by interacting members of a community.” As defined by Ting-Toomey and Chung, a cultural heritage is “a trove of knowledge and experience accumulated by a group of people over generations through individual and group striving” and includes “beliefs and values, actions and attitudes, meanings, hierarchies, religion, ideas about time, roles, spatial relationships, concepts of the universe, and artifacts.” As defined by Samovar and Porter, “a social network is a collection of learned behavior patterns that are distinctive of the members of a particular social group.” “A learned set of common views regarding ideas, values, and standards that influence the behaviour of a rather large group of individuals,” according to Oosterwal. According to Lustig and Koester, what provides individuals “a feeling of who they are, of belonging, of how they should act, and of what they should be doing” is what gives them “a sense of who they are, of belonging, of how they should behave, and of what they should be doing.” The three Morans (Moran, Harris, and Moran)
- In the context of a community, a learnt meaning system is defined as “a pattern of traditions, beliefs, values, norms, meanings, and symbols that are passed down from one generation to the next and that are shared to different degrees by interacting members of a community.” As defined by Ting-Toomey and Chung, a cultural heritage is “a trove of knowledge and experience accumulated by a group of people over generations through individual and group striving” and includes “beliefs and values, actions and attitudes, meanings, hierarchies, religion, ideas about time, roles, spatial relations, concepts of the universe, and artifacts.” “An integrated system of acquired behavioural patterns that are typical of the members of a certain culture,” according to Samovar and Porter. “A learned set of common ideas regarding beliefs, values, and standards that impact the behaviors of a rather large group of individuals,” according to Oosterwal. People’s sense of self, belonging, how to act, and what they should be doing is defined by Lustig and Koester as what gives them “a feeling of who they are, where they belong, how they should behave,” and what they should be doing is defined by Lustig and Koester as The three Morans (Moran, Harris, and Moran)
- Interaction, observation, and imitation are all methods of learning. Conscientiously — through hearing stories or reading books Subconsciously — the majority of culture is learnt unconsciously — for example, through language. Having gained knowledge from a multitude of sources
- Proverbs Folklore and folktales are a type of storytelling. Poetry, painting, and music are examples of high culture. The mass media (particularly television, which is very popular among this age)
- Proverbs Stories and legends from the past and present. Poetry, painting, and music are examples of high-brow culture. This generation’s mass media (particularly television)
- For example, television, computers, and the women’s movement are examples of innovation
- Diffusion (borrowing) is an example of borrowing, as is the case with McDonald’s throughout the world
- Acculturation is an example of long-term interaction with another culture, as is the case with Taco Bell.
- An integrated system in which one dimension has an effect on other dimensions. For example, consider how the civil rights movement in the United States (which began as a concern for voting rights) grew to embrace many regions of the country. Every culture possesses the ethnocentric feature, which is the opinion that one’s own culture is greater and more deserving of respect than that of another. In spite of the fact that it is necessary to have a good perspective of oneself, ethnocentrism may be a significant obstacle to intercultural dialogue – it can block people out and lead to negative opinions. In order to exist, a culture must adapt to its environment. As an illustration, consider the positions of women in the United States following World War II.
10 Ways to Create the Organizational Culture Your Company Needs
People tend to focus on concrete, surface-level benefits and regulations when discussing company culture: dress code, framed mission statement in the lobby, the existence or lack of ping-pong tables in the workplace, and so on. These may be extensions of culture, but they do not define it, and they certainly do not create it, as is often claimed by critics.
What Is Organizational Culture?
As opposed to this, culture refers to the organization’s common values, conventions, and beliefs, which are sometimes referred to as “how things are done around here.” It serves as the backdrop for everything that takes place at your organization as well as the everyday experience. As an illustration:
- Does the organization’s workforce feel valued? Can they do their tasks? Do we tell the truth to one another? Do we provide honest feedback? Do we tell the truth to our leaders? Is it always the case that leaders “win” the conversation? The organization’s style is either lavish and extravagant, or it is inexpensive and humble. What type of environment do you prefer: fast-paced and risky or systematic and calculated?
In a nutshell, how does it feel to work here?
What Does Company Culture Look Like?
When it comes to organizational culture, the truth is that it isn’t always visible – especially after you’ve worked for a company for an extended period of time. You will notice it the most when you start as a new employee or when you walk into a client’s office for the very first time. If we imagine we are in the foyer of a really busy corporation, we would hear the sound of phones ringing and see people hurrying around the room, opening and closing doors and chatting in rapid-fire succession.
Perhaps this is due to the fact that individuals are energized by their jobs, stuck in the rat race and constantly changing environment.
This might be a sign that the organization is disorganized, lacking in integration, and continually putting out fires, among other things.
You must take a step back and examine the day-to-day actions and expectations in order to identify what culture looks like.
- What exactly are those inconsequential micro-events that new workers go through
- What is the message that they are receiving about what is truly essential
- Is your onboarding process designed to introduce new employees to the organization’s practices, or does it allow them to navigate on their own?
These first impressions say a lot about your firm, and you want them to accurately reflect your corporate culture. It’s also vital to grasp organizational culture at the attribute level rather than at the overall level, because the latter might be misleading. The following are some examples of cultural qualities that are dependent on the way choices are made inside the organization: It’s important to note that there is no right or incorrect answer here; rather, the question is about the amount to which certain cultural characteristics are assisting or impeding.
They are not overt or tangible, yet they are extremely effective in shaping employee behavior.
Furthermore, the culture permeates the whole company, even if it manifests itself in diverse ways from one department to the next.
Finally, whether a firm culture is “good” or “poor” is a matter of perspective, and is determined by the behaviors and outcomes that it produces. Here are a few illustrations:
Company culture aligned with strategy
- Selling is king in the culture of a technology business that has a clear focus on sales and has done an amazing job of cultivating that culture. They are enthusiastic about sales training, and this is communicated to new workers from the beginning. The comprehension of what is expected from them as well as an organized method for selling the goods and servicing current clients are also essential. A health technology firm with a strong focus on innovation and cooperation has developed a team-oriented culture of health that serves as the foundation for its business strategy and operations. Everyone works in an open-plan environment, and the leadership team is easily available to all employees. Rather than conference room powwows, they prefer to organize strolling meetings, and the company’s culture is integrated into its rules, processes, benefits, and human resources system (even down to the interview guide used to evaluate candidates for cultural fit).
Company culture not aligned with strategy
- It was the goal of an insurance business to “disrupt” the industry by introducing new products and finding novel techniques to serving its consumers. However, their command and control corporate culture, lack of trust, excessive bureaucracy, and “that’s not in my job description” mentality did not allow for the emergence of novel ideas and techniques
- Instead, they were suppressed. A technological business with a significant number of customer service professionals stated that their individualized treatment distinguishes them from the competition in their marketing materials. The company nevertheless cut back on staff training, extended service supervisors’ authority, and eliminated benefits that were previously provided.
Why Organizational Culture Matters
Whether you like it or not, your firm is establishing a culture through socialization. Organizational culture instructs employees on how to act, whether or not they are respected, how to complete their tasks, and what is important to the business. So, ask yourself and your leadership: Is this the culture we want to promote? And will it assist us in achieving our objectives? The reason is this: Here’s the thing: According to research, culture is the single most critical element in determining whether a company will succeed or fail.
As a result, if your culture is not in alignment with and supportive of your goal, your strategy will fail.
The term “align organizational culture with strategy” means different things to different people.
What Happens When You Understand Corporate Culture
The influence of workplace culture extends beyond the realms of development and profit. The majority of businesses aren’t even aware of their existing culture, and the majority of businesses who do explore culture emphasize the culture they wish to have (e.g., their values). Nevertheless, the disparity between where they are today and what they wish to have is rarely recognized. That’s why knowing your culture (and we’ll go through how to do so later) helps you to achieve a range of important goals, including:
- Introduce new workers to one another
- Describe your organization to prospective partners, clients, or staff. aligning employee and leadership behaviors with the organization’s culture, as well as internal work streams with the organization’s culture Engageemployees
- Increase client happiness by providing better service. Create a leadership framework to guide the development of strategy and communication
- Make the firm stand out from the competition in order to attract possible partners. In order to ensure that the organization is well-positioned to accomplish its future business objectives
10 Ways to Be a Culture Architect
Rather of adopting an evolutionary model, deliberate organizational cultures use an architectural model based on proactive, interventionist behavior by leaders. This differs from an evolutionary model, which happens when the culture is left to be developed by chance occurrences. How to become a cultural architect is as follows:
1. Secure ownership from your leadership team
In an ideal world, your CEO would be the public face of the culture you’re attempting to create. HR, on the other hand, can take the initiative in this endeavor. Ensure that your leadership team understands the value of integrating culture with your business goal when presenting the case for an intentional culture in your organization. Keep in mind that there are several distinct personalities in the room: for the “system thinking” leader, demonstrate how culture serves as a background for all aspects of the organization’s system.
And, for the “data-driven” leader, demonstrate your ability to express and assess culture, as well as track and report on your success over time.
2. Conduct an audit of your workplace culture
A culture audit helps you understand how your beliefs are reflected in the way your employees interact with one another.
What kind of organization do you work for? Is it top-down or participative? Hierarchical or flat? Secretive or honest? And, perhaps most significantly, does your culture fit with your strategy in order to achieve your company goals?
3. Thread your culture through processes, policies and procedures
This entails integrating the culture you desire with your company’s business goal. It entails constantly questioning whether what you’re doing is consistent with the culture — whether it’s in terms of policies, procedures, systems (particularly your people system and organizational structure), communications, interviews, conducting meetings, benefits, and other aspects of your work. For example, if your business is team-oriented and flat, you won’t be able to hide your leadership team behind bulletproof glass doors.
4. Help employees see what is expected of them
While a slogan can help, creating clear behavioral standards and training staff on those expectations are the best ways to achieve this.
5. Hire for culture fit
At Limeade, we prioritize hiring for company culture. It’s far simpler to recruit someone who matches our culture and train them a little bit where necessary than it is to hire someone with a stellar CV and expect them to change their personality in order to fit in. The correct level of balance between work and personal life results in employees being 20% more engaged at their place of employment.
6. Hold everyone accountable for living the culture — and measuring progress
The first thing we look for when hiring at Limeade is culture match. Rather of hiring someone with a stellar CV and asking them to change their personality in order to fit in, it is easier to recruit someone who matches our culture and teach them as required. The correct level of balance between work and personal life results in employees being 20% more engaged at their job.
7. Make sure leaders are walking the talk
If your organization’s leader fails to disclose vital facts to their staff, it will be impossible to create a purposefully open and honest culture. Similar to this, you cannot promote work-life balance if your leaders are driving their people to the brink of collapse. Make certain that your leaders understand the culture and what is expected of them, and then assess how well they are mapping their management style and conduct to the culture in question.
8. Empower your culture champions
Always remember that there are renowned leaders — both formal and informal — who may serve as excellent ambassadors for your culture. These are the individuals who act as role models by “walking the cultural walk” every day of their lives. Establish a culture of respect for the champion network and offer them the freedom to match their management or work style with the culture of the organization.
9. Communicate the culture
Don’t be scared to discuss culture with your staff in an open and honest manner. You must communicate clearly about your culture – how it is defined, what is expected of individuals, and how they may “live” the culture – else you risk alienating people. Maintaining awareness of the fact that your messages must also be consistent with the company’s culture. If everything is formal and structured, then your communications should be formal and structured as well: dispersed at regular intervals and using more formal language, for example.
You may merely communicate as required, in a casual, conversational tone, if your company’s culture is more inventive and iterative.
10. Test and reiterate
Throwing spaghetti at the wall can be the most effective strategy in some situations — especially if you can clean it up fast when it doesn’t stay. To put it another way, be willing to fail quickly and correct quickly. In your new job as culture architect, there are a variety of methods to gauge if you’re making progress in the correct direction. These include employee input, behavior (is it what you want or not?) and, most importantly, financial outcomes. Test your approaches on a regular basis and be prepared to repeat them as often as necessary and as quickly as you can.