- 1 How Does Culture Affect Communication?
- 2 The Effect of Culture in Communication – Glassdoor Career Guides
- 2.1 More power distance versus less power distance
- 2.2 Individual-focused versus group-focused
- 2.3 More uncertainty avoidance versus less uncertainty avoidance
- 2.4 Indulgence versus self-restraint
- 2.5 More context versus less context
- 2.6 Affective versus neutral
- 2.7 Social resources-based versus skill-based
- 3 How does culture affect communication?
- 4 Foster open, networked leadership
- 5 Encourage collaboration across teams
- 6 Cultivate ideas through a psychologically safe culture
- 7 Culture needs to adapt to remote work
- 8 Change your culture, change your communication
- 9 Culture and Communication
- 10 The Relationship Between Communication and Culture
- 11 Characteristics of Culture
- 12 Glimpses of Culture
- 13 The Role of Technology and Media
- 14 Issues and Areas of Study
- 15 Bibliography
- 16 5 The Effects of Culture on Small Group Communication
- 17 Questions to clarify:
- 18 Reflective writing Topics to prepare for discussion
- 19 How cultural differences impact our communication and the way we do business with foreigners – Accent on Languages
- 20 Culture in Communicating and Listening
How Does Culture Affect Communication?
Instantaneous communications and an ever-expanding internet have made the globe a much smaller place, posing both challenges and possibilities as we communicate with individuals from all over the world, regardless of their cultural backgrounds. Cultural differences stand out as one of the most difficult issues we face in this new and complicated world of communication. Individuals’ participation in organizations and their ability to function within communities are influenced by their cultural background.
There are several opportunities for misinterpretation.
These patterns include: Communication styles differ from one another.
Words and phrases are employed in a variety of contexts.
- Besides words, gestures and facial expressions play a significant role in nonverbal communication.
- Conflict is viewed differently by different people.
- Despite the fact that conflict is not often sought in the United States, people in this country are encouraged to deal with issues as they arise.
- Various approaches of completing jobs are used.
- There are a variety of reasons for this, including varying levels of resource availability, varying conceptions of time, and varying attitudes about how relationship-building and task-oriented labor should be integrated.
- Decision-making differs from one person to the next.
- The ability to delegate decision-making duties to others is highly appreciated in several Southern European and Latin American nations.
Disparities in attitudes toward disclosure have been identified.
Questions that seem normal to you may seem invasive to someone who comes from a different cultural background.
Different ways of approaching knowledge.
Europeans value knowledge received by counting and measuring more highly than information gained through other ways.
The six patterns of cultural difference might assist you in better understanding those who are different from you.
In practice, MindTools recommends that you acquire the fundamentals of the culture and language of the people with whom you will be interacting in order to avoid miscommunication and misunderstanding. The following suggestions were also made on the website:
- Recognize that a person’s behaviors and emotions are frequently influenced by their cultural background, and that while they may be different from yours, they are still appropriate
- Accept the fact that team members speak various languages, practice different faiths, and have other cultural distinctions
- Take into account the unique requirements of team members, such as various vacations and varied operating hours. If you are uncertain about cultural differences, you should ask inquiries. To guarantee that team members pursue a path of understanding and acceptance, lead by example by being polite.
Working across cultural boundaries is nearly a given in today’s society, especially for individuals involved in a variety of communication-related disciplines of study or employment. As a result, the University of Houston-online Victoria’s Bachelor of Arts (BA) in Communicationand Bachelor of Science (BS) in Communicationdegree programs educate students for a global environment with the inclusion of the course Intercultural Communication in the curriculum. In this course, we will discuss ideas and studies on how individuals from various cultures interact, as well as cultural variables that impact communication styles and the potential conflicts that might arise as a result of these differences.
- Learn more about the onlineB.S.
- in Communicationdegree programs offered by the University of Houston-Victoria.
- Cross-Cultural Communication: Tools for the Mind Do you have a question or issue about this article?
- Please get in touch with us.
The Effect of Culture in Communication – Glassdoor Career Guides
Different cultures have their own ways of transmitting information, which are referred to as communication styles. Each is impacted by the culture in which they live. Culture-based differences between social groups, especially those that affect communication, may be described using a framework established by the Dutch psychologist Geert Hofstede. It is one of numerous ways that can be used to describe culture-based differences between social groups. Communication styles in different cultures are based on this framework and other strategies, and they are as follows:
More power distance versus less power distance
This Hofstede dimension is concerned with whether or not people who have substantially less authority accept uneven power systems in their social group as legitimate. While their acceptance of power-based inequities implies a society with greater power distance, their unwillingness to do so shows a culture with less power distance, according to the research. The communication style employed in the first kind is likely to be one that is authoritarian and top-down in its approach. The latter culture, on the other hand, is more inclined to embrace a democratic approach that strives for a common understanding.
Individual-focused versus group-focused
Because they fundamentally study the same concepts, two of Hofstede’s dimensions, masculinity vs femininity and individuality versus collectivism, can be placed together under the individual-focused versus group-focused dimension, according to the author. In accordance with this new categorization, communication styles in different cultures can be distinguished based on whether they promote individual-focused goals such as assertiveness and heroism as well as material reward and achievement, or whether they promote group-focused goals such as modesty, cooperation, life quality, and concern for the weak.
More uncertainty avoidance versus less uncertainty avoidance
The individual-focused vs group-focused dimension may be used to bring together two of Hofstede’s dimensions: masculinity and femininity, as well as individualism and collectivism. This is because they are essentially the same thing and can be combined. In accordance with this new categorization, communication styles in different cultures can be distinguished based on whether they promote individual-focused goals such as assertiveness and heroism as well as material reward and achievement, or whether they promote group-focused goals such as modesty, cooperation, life quality, and caring for the vulnerable.
Indulgence versus self-restraint
Civilizations that are more prone to fulfill their needs were separated from cultures that are less likely to do so in this dimension, according to Hofstede. Communication experts of the former kind are more likely than communicators of the latter type to be less trustworthy over the course of a conversation.
More context versus less context
This facet of cultural difference has to do with how a culture values the surroundings in which it exists. In the context of communication, a communicator from a culture that places less value on context is more likely to concentrate on the communication itself and the development of materials to support it, whereas a communicator from a culture that places more value on context is more likely to concentrate on the communication’s surrounding circumstances, such as social relationships between stakeholders and their personal agendas.
Affective versus neutral
While affective cultures are more likely to express their sentiments, neutral cultures place a high priority on maintaining control over their emotions during encounters. While the former likes casual, theatrical communication, the later prefers a more formalized process of information flow and interchange of ideas.
Social resources-based versus skill-based
Furthermore, cultures may also be distinguished based on whether they place a greater emphasis on social resources or on talents. For example, in the first kind, which is popular in developing countries, the sharing of information is managed by social networks, which are often intolerant to criticism or disagreement. Communicating with people who come from cultures that are built on social resources might be counter-productive. Cultures that are built on skills, on the other hand, are often found in sophisticated nations.
Communication is improved as a result of this.
How does culture affect communication?
What role does culture have in communication? As humans, we are intimately familiar with both culture and communication in their various forms. When a group of people get together, they form a culture, which is the sum of their social behavior and customs as they evolve through time. At its most fundamental level, a culture includes beliefs, laws, art, legislation, and a variety of other elements. Cultures, on the other hand, can be more specific. Jazz is a way of life. Cinema is a kind of cultural expression.
- Any group of individuals, organization, or company may, with time and work, establish a culture for themselves or their organization.
- In this way, communication contributes to the formation of culture.
- Morgan Rush, in his essay “Culture in Business Communication,” asserted that culture has an impact on both verbal and nonverbal communication in an organization.
- “Some cultures, such as Australia, the United Kingdom, and Germany,” Rush adds.
- Other cultures, such as Arab civilizations, place considerable importance on the context of a discussion, as well as on the content of the discourse.
- (You may use the cultural comparison feature in F4S to have a better understanding of how your communication style may be interpreted in various cultures.) This essay will focus on communication in the sense that a company’s culture encourages its whole crew to share views and opinions.
And, of course, the following list of ways in which culture influences communication is by no means comprehensive in nature. Several mechanisms can cause this to occur, but we will just explore a few of the most essential for modern firms, based on our assessment.
Foster open, networked leadership
When a company’s culture is strong, it isn’t enough to ensure success. Additionally, it must be open and adaptable. The company’s founders and leadership are responsible for setting the tone for the rest of the organization. The consulting firm Deloitte discovered that there is a de-emphasis on “positional leadership” in a 2016 research that examined a number of companies. That is, a shift in company culture is taking place in which CEOs no longer make choices solely based on their power or position.
- A new culture must be established in order to do this, one that promotes network-style communication rather than top-down corporate directions.
- “This includes collaboration across generations, geographies, functions, and internal and external teams.” The ineffectiveness of organizational leadership should not be seen as a universal truth lack all firms.
- However, even in this case, firm executives should strive to foster open channels of communication inside the organization, as well as a sense that ideas from anybody are welcome.
- A culture shift to enable networked communication can only take place within an existing firm, or if a new business is founded on the notion of networked communication as its fundamental premise.
Encourage collaboration across teams
Apple is well-known for its varied teams’ ability to collaborate with one another on various projects. Product development in the computing industry was influenced by Steve Jobs’ marketing, branding, and design sensibilities, among other things. It was this mentality that permeated his organization. In a 2015 interview with Mashable, Apple CEO Phil Schiller discussed how the company’s many departments (hardware, software, applications, and so on) collaborate to develop a device from concept to completion.
Apple needed to establish a culture that encouraged cross-pollination of ideas among teams in order to do this.
Apple, on the other hand, is not the first company to use the notion of collaborative teams.
The most important thing to take away from this is that this sort of culture is deliberate. In addition, a business culture that encourages team cross-pollination results in improved communication and, ultimately, greater results from the organization’s efforts.
Cultivate ideas through a psychologically safe culture
The notion of ” psychological safety ” is closely related to the concepts discussed in the preceding sections. A corporation may build a culture in which employees feel comfortable expressing ideas and taking risks without fear of being penalised if the concept doesn’t work out, or even being disregarded by superiors from the start. Uber came under criticism a few years ago for having a terrible workplace environment. Travis Kalanick, the company’s co-founder and former CEO, has been widely accused for creating a dysfunctional workplace atmosphere that is rife with hostility, discrimination, and other concerns.
Google began working on Project Aristotle some years ago, which was codenamed “Project Aristotle.” The software giant was inspired by the Greek philosopher Aristotle’s adage, “The whole is greater than the sum of its parts,” and wanted to learn more about what makes a team effective in order to implement it.
Psychological safety was at the top of their priority list.
In addition, the re:Work guide states that “Google researchers discovered that individuals on teams with higher psychological safety are less likely to leave Google, they’re more likely to harness the power of diverse ideas from their teammates, they bring in more revenue, and they’re twice as likely to be rated effective by executives.” If a firm can cultivate a culture that encourages this form of open and unimpeded communication, its overall success is likely to improve as a result of this.
Culture needs to adapt to remote work
As a result of the Covid-19 epidemic, many individuals are working from home or from other distant locations. Consequently, companies have been forced to react in real time to this new reality. And for many businesses, this means establishing a virtual culture in addition to a real one. Zoom meetings in the workplace, or any form of Zoom meeting, are now standard practice. You should not, however, expect that your company’s emphasis on communication will continue to exist if you just hold daily Zoom meetings.
Something that was simple in person now needs considerable effort to establish.
If your company’s culture is open and collaborative, think about how you might duplicate it for workers who will be working remotely during the pandemic period.
If such virtual alternatives to communication are explored, the overall performance of the organization and its teams should at the very least be maintained, and at the very best enhanced.
Change your culture, change your communication
In the wake of the Covid-19 outbreak, a large number of individuals are working remotely or on the internet. Consequently, businesses have been forced to respond in real time to this new reality. Moreover, for many businesses, this involves creating a virtual culture in addition to having a real one. Zoom meetings in the workplace, or any sort of Zoom meeting, are already standard practice for many organizations. If you just have daily Zoom meetings, you should not expect the emphasis on communication in your company’s culture to last.
The establishment of something that was simple when done in person now requires effort.
As an alternative, virtual brainstorming sessions may be held between various teams in virtual break-out rooms, or even a space set out for casual business chats during working hours could be established.
Map your organization’s culture and communication styles, and get free personalized coaching from the world’s first AI-powered coach!Get started now.
The ability to communicate across cultures is critical for business executives. This is true not just because they must deal with the rising globalization of their industries, but also because the labor force inside their own national borders is becoming increasingly varied. Essentially, culture is a collection of beliefs that a group of people have in common that define who they are. Such values have an impact on how you think and act, as well as, more crucially, the kinds of criteria you use to evaluate others.
(My book, The Silent Language of Leaders: How Body Language Can Help – or Hurt – How You Lead, devotes two chapters to the nonverbal components of cross-cultural communication, and in my next blog, I’ll discuss some of the body language intricacies of international business conferences.) Every culture has norms that its people are accustomed to following.
- And while some of a culture’s information, laws, beliefs, values, phobias, and fears are taught verbally, the vast majority is absorbed intuitively via experience.
- Generalizations, on the other hand, are relevant to the degree that they give hints as to what you will most likely face – and how those differences will effect your communications.
- Cultures can be classified as high-context or low-context depending on their level of context.
- Even the channel via which information is communicated may have cultural implications.
- The United States, Canada, the United Kingdom, and Germany are all excellent examples of this tendency.
- The degree of industrialisation may not be the most important element in determining media selection, but rather whether or not the country falls into a high-context or low-context culture.
- In some cultures, the exact phrasing of legal papers is considered to be of great importance.
- Low-context cultures, on the other hand, such as those found in the majority of Germanic and English-speaking nations, demand signals to be precise and particular.
- It is the latter who place a focus on sending and receiving correct signals directly, as well as on being exact in their spoken or written language.
- corporate executives may fall into is a (costly) disdain for the necessity of developing and sustaining personal connections.
According to certain cultures, time may be thought of in linear terms – as a commodity to be “spent,” “saved,” or “squandered.” Other cultures perceive time synchronically – as a continual flow that must be experienced in the present moment, and as a force that cannot be contained or controlled by the individual or society.
- The majority of other regions of the globe, professionals are often required to perform many tasks at the same time.
- For her, it was just another day at the office.
- “All we need to do is find out when you are due to leave the country, and we’ll wait until shortly before your flight to submit our offer,” a Chinese executive revealed.
- This point of view has an impact on how businesses in such cultures address deadlines, strategic thinking, investments, cultivating internal talent, and the idea of “long-term” planning, to name a few things.
- When one culture regards coming late for a meeting as a sign of poor planning or disrespect, while another culture views demand on punctuality as a display of infantile impatience, it is easy to see how misunderstandings might arise.
- Americans feel that they can impact the future by their own efforts, but because there are too many factors in the long future, we choose to take a short-term perspective on the situation.
- Even our interpersonal connections appear to be built on a pragmatism of the kind “what have you done for me lately?” Synchronic civilizations look at things from a completely different perspective.
When it comes to crucial relationships, there is a lasting link that lasts through both the present and the future.
Cultures can be classified as either emotional or neutral.
The response came from the Dutch manager.
I’ve taken into consideration all of the variables, and I believe this is a reasonable strategy.
We need to focus on the facts rather than getting distracted by emotional drama.” At that time, the Italian walked out of the meeting without saying anything.
Which of these takes precedence depends on whether we areaffective (that is, we are quick to express our feelings) or emotionallyneutral in our attitude.
Those who live in cultures with a high level of affect express their sentiments openly by laughing or smiling, grimacing or scowling – and occasionally by screaming out, yelling, or walking out of the room.
neutral cultures are more conscientious about the amount of emotion people exhibit during typical business operations, on the other hand.
Japan, Indonesia, the United Kingdom, Norway, and the Netherlands were found to have the least acceptable emotional reactions, while Italy, France, the United States, and Singapore were found to have the most acceptable.
Yes, that does seem to make sense, doesn’t it?
As members of today’s global business community learn how to communicate with one another, there is no one optimal way to use. Develop an awareness of, as well as a profound respect for, cultural differences if you want to be successful working across borders.
Culture and Communication
Business executives are well aware that intercultural sensitivity is critical – not just because they must cope with the rising internationalization of their industries, but also because the labor force inside their own national boundaries is becoming more varied. The most fundamental definition of culture is a collection of common beliefs held by a group of people. Such values influence your way of thinking and doing, as well as the kinds of standards you use to evaluate others. Some actions are seen as normal and correct while others are regarded as weird or incorrect based on cultural context.
- Because cultural imprinting begins at a very young age, few of us are conscious of our own prejudices.
- Without a doubt, we are all unique individuals, and no two people from the same culture can be expected to respond in exactly the same manner.
- Three such generalizations are shown below.
- Cultural variations have an impact on every area of global communication.
- The use of electronic technology and the preference for written messages over oral or face-to-face communication, for example, have been highlighted in developed nations.
- The textual style of communication is still preferred in Japan, despite the fact that the country has access to the most up-to-date technological resources.
- The strength of personal relationships and informal agreements in some cultures can be significantly greater than the strength of a legal contract.
Messages in high-context cultures (Mediterranean and Slav cultures, Central European cultures, Latin American cultures, African cultures, Arab cultures, Asian cultures, and American-Indian cultures) are often vague and must be deciphered through context, nonverbal cues, and interpretation of what is actually said.
- It is the former who seek meaning and understanding in the silences and pauses of others, as well as in interpersonal interactions and empathic communication.
- When working with persons from high-context cultures, one communication snare that U.S.
- Either sequential or synchronic cultures can be found in a given environment.
- In some cultures, time is viewed as a continuous movement that must be experienced in the present moment, as a force that cannot be held or controlled.
- Other countries across the world have professionals that routinely perform many tasks at the same time.
- According to her, everything was normal.
- “All we need to do is find out when you are due to depart the country, and we’ll wait until shortly before your flight to submit our offer,” a Chinese executive revealed.
Time is seen as a circle in synchronic civilizations (such as those found in South America, southern Europe, and Asia), with the past, present, and future all intertwined in a way that is unique to them.
The meaning and importance of being “on time” are determined by how time is perceived: as a commodity or as a constant.
Another facet of time in which civilizations differ is the orientation to the past, present, and future.
Our worldwide reputation has been tarnished as “going for the fast cash” and being solely concerned with the next quarterly profit.
To comprehend the present and plan for the future, one must first grasp what happened in the past.
It is frequently considered excessively disloyalnot to favor friends and family in commercial transactions.
The manager from the Netherlands responded.
Also, take a deep breath and stay cool.
The use of logic and emotion both play a part in international business negotiations.
The members of neutral cultures do not express their emotions verbally, but rather keep them under tight control and suppressed by their surroundings.
The fact that people in neutral cultures are neither frigid or unfeeling does not imply that they are in any way.
It was discovered in a study of persons who were unhappy about something at work that only certain cultures encouraged people to express their concerns openly.
If you are from a non-cultural background, it is easy to empathize with the Dutch manager and his aggravation at having to argue with “that exuberant Italian.” Because, at the end of the day, an idea either works or it doesn’t, and the only way to determine the validity of a concept is by trial and error.
But not necessary in the case of the Italian who regarded the problem as extremely personal and regarded any “logical argument” as completely unimportant!
Communication between members of today’s global business community is not governed by a single optimum method. Developing an awareness of and profound regard for cultural diversity is essential for achieving cross-cultural success.
The Relationship Between Communication and Culture
The link between communication and culture is one that is both intricate and personal in nature. Communication is the first and most important step in the creation of cultures. Communication, in other words, is the means of human interaction through which cultural characteristics—whether they be customary practices or social roles, rules, rituals, laws, or any other patterns—are created and shared. When people engage in partnerships, groups, organizations, or civilizations, it is not so much that they are consciously attempting to establish a culture as it is that cultures are a natural by-product of social interaction and cannot be avoided.
- It would be difficult to retain and transmit cultural features from one location and period to another without the aid of communication and communication mediums.
- The converse is also true; that is, communication techniques are heavily influenced, molded, and transmitted by cultural norms and practices.
- A three-person group, for example, will bring with them unique thinking and behavioral patterns derived from prior communication experiences as well as from other cultures of which they are or have been a part when they first meet.
- If the group continues to engage, it will develop a distinct history, patterns, conventions, and rituals that will identify it from others.
- After joining the organization, new members would begin to impact its culture in tiny and occasionally significant ways as they became integrated into it.
- Regardless of the culture, communication influences culture, and culture influences communication.
Characteristics of Culture
Cultures are diverse and multidimensional, and they have many facets. As has been seen in the preceding chapters, cultures are complex “structures” that are comprised of a diverse range of features. When compared to the cultures of organizations and, particularly, civilizations, the cultures of partnerships and groups are comparatively straightforward. A major contributor to the broad knowledge of the complexity of culture, and the significance of communication in comprehending and coping with cultural variations at the societal level, Edward Hall (1959, 1979) is a sociology professor at the University of California, Los Angeles.
- Many people believe that the features of their own cultures are reasonable and make excellent sense, which is not always the case.
- It’s possible that, for example, someone who happens to be in a love relationship that is defined by public shows of affection may think that the actions of other individuals who have more quiet relational cultures will appear weird, or even wrong.
- Even worse, the individual could be persuaded to believe that the “reserved” connection is shallow and lacking in passion.
- Some people, who are accustomed to casual group gatherings, may find the strict adherence to formal meeting norms weird and stiff.
- Someone who comes from a society in which a guy is only allowed to have one wife may feel it highly improper that another culture allows a man to have numerous wives, and vice versa.
- Cultures shift and evolve over time.
- Cultural transformation is influenced by a variety of factors.
Everyone who participates in a communication encounter brings the total of his or her personal experiences gained from previous (past or present) cultural affiliations into the conversation.
Travel and communication technologies substantially expedite the transmission of messages from one cultural setting to another, and cultures come to affect one another in both little and big ways as a result of communication.
Cultures are mostly absent from everyday life.
Language, of course, is clearly evident, as are greeting norms, distinctive symbols, locations, and spaces, among other things.
For example, it is possible to watch persons kissing as they welcome one another, but it is impossible to discern what the action implies in the context of the culture of their relationship, group, organization, or society unless one has a great lot of cultural information.
An further illustration would be that beefsteak is considered a great dish in some cultures. If, on the other hand, one were a vegetarian or a member of a society where the cow is revered, the same steak would have a completely different cultural connotation and significance.
Glimpses of Culture
In part because of the factors mentioned above, there are limited opportunities to “see” culture and the dynamic interaction that occurs between culture and communication. When cultural conventions are violated or when there is cross-cultural interaction, there are two instances in which such chances present themselves. A cultural convention, ritual, or custom is violated when someone does something that is considered inappropriate by the rest of the culture. This can include speaking in a foreign language while conversing, standing closer than usual while conversing, or discussing topics that are not typically discussed openly.
When people go to other groups, organizations, and, especially, other societies, they are frequently presented with – and so become aware of – a variety of customs, rituals, and conventions that they were previously unaware of.
Once again, one gets a look into the concept of “culture” as well as the mechanisms through which individuals establish and adapt to cultural norms and values.
The Role of Technology and Media
In part because of the factors listed above, there are limited opportunities to “see” culture and the dynamic interaction that occurs between culture and communication. When cultural conventions are violated or when there is cross-cultural interaction, there are two instances in which such chances present themselves: When someone violates an accepted cultural convention, ritual, or custom—for example, by speaking in a foreign language, standing closer than usual during a conversation, or discussing topics that are typically not discussed openly—the other members of the culture become aware that something inappropriate is taking place and react accordingly.
When “normal” cultural activities take place, members of the culture are unaware of them; yet, when violations take place, members of the culture are reminded—if only for a brief moment—of the pervasive influence that culture has on their everyday lives.
These situations are frequently accompanied by a sense of uneasiness, as the individuals attempt to comprehend and, in some cases, adapt to the peculiarities of the new society in which they find themselves.
Issues and Areas of Study
Understanding the nature of culture and how it affects communication is beneficial in a variety of ways, as follows. To begin, it contributes to the understanding of the origins of differences between the behaviors, beliefs, values, and customs of distinct groups and communities, as well as a reminder of the communication process that resulted in these disparities. People’s tolerance for cultural diversity may and should be increased as a result of this information. Secondly, it contributes to an understanding of how individuals adjust to new relationships, groups, organizations, and societies as well as the cultures of each of these groups, organizations, and communities.
Researchers and politicians in this field are likewise grappling with a number of questions.
Will the cultures of individuals from groups, organizations, and civilizations that have extensive access to and control over communication media outweigh the cultures of individuals from cultures that have limited resources and access to, as well as little control over, communication media?
Can knowledge be used to help individuals more comfortably and effectively adapt to new relationships, groups, organizations, and societies?
Additionally, see:Globalization of Culture Through the Media;Group Communication;Intercultural Communication, Adaptation and;Intercultural Communication, Interethnic Relations and;Interpersonal Communication;Language and Communication;Organizational Communication;Types of Relations;Social Change and the Media;Social Goals and the Media;Society and the Media;Symbols.
Gudykunst, William B. Gudykunst, William B. (1991). Effective Intergroup Communication is essential for bridging differences. Sage Publications, Newbury Park, California. Gudykunst, William B., and Kim, Young Y. Gudykunst, William B. (1984). It is a method of intercultural communication called “Communication with Strangers.” Random House Publishing Company, New York. Edward T. Hall is the author of this work (1959). The Silent Language is a kind of communication that is not spoken. Doubleday Publishing Group, New York.
- Hall is the author of this work (1979).
- Doubleday Publishing Group, New York.
- Ruben have collaborated on this project (1992).
- HarperCollins Publishing Company, New York.
- Kim, Young Y.
- Multilingual Matters is based in Clevedon, England.
The third edition of Communication and Human Behavior.
David Ruben and Lea Stewart are co-authors of the paper (1998).
AllynBacon Publishing Company, Needham Heights, Massachusetts.
Corporation for Cultural Development (Culture, Inc.) Oxford University Press is based in New York.
Ruben is an American businessman and philanthropist.
5 The Effects of Culture on Small Group Communication
- All encounters are multicultural to some degree, but certain exchanges are more so than others. It will become increasingly vital in the next decades to be able to collaborate successfully in international groups of varying sizes. Each and every person must learn to accept rather than criticize variety, and to forsake ethnocentric thinking. People’s worldview, or beliefs about the nature and purpose of life, which influence our values, activity orientation, customs and beliefs
- The degree of individualism
- The degree of power distance
- The extent to which people avoid uncertainty
- Whether a culture values stereotypically masculine or feminine behavior
- And the extent to which people rely more on the meaning of words or the context to determine the meaning of something are just a few examples. Language disparities across cultures or between co-cultures can also lead to serious misinterpreta-tions. Disparities in race, age, and socioeconomic status can all be interpreted as manifestations of cultural differences. Different ethnicities, generational groups, and socioeconomic classes have their own set of standards about how they should behave
- Human value and dignity should be maintained, and world peace should be fostered, according to two ethical concepts that should drive intercultural relationships in organizations.
Questions to clarify:
Is there a significant distinction between a collectivist and an individualistic culture? Provide specific examples of each. 2. What is power distance, and how might members’ perceptions of proper power distance influence their conduct in a group setting? 3. What is the difference between co-culture and subculture, and why? Is it a more desirable phrase? What is the reason for this or why is it not? How does the backchannel contribute to the possibility of intercultural misinterpretation, and why?
- What does the term ethnocentricity entail, and why is it crucial in small group communication?
- Is it possible to establish intercultural communication amongst persons who come from the same cultural background?
- In what ways does current research indicate that African Americans and European Americans differ in their communication behaviors?
Reflective writing Topics to prepare for discussion
Is there a significant difference between a collectivist and an individualist culture? Each kind should be demonstrated with specific instances 2. What is power distance, and how might members’ perceptions of proper power distance influence their conduct in a group setting? 3. 3 – What is the difference between co-culture and subculture? – What do you think? Is it a better term? How do you feel about it, and why do you feel that way? Three, why is the backchannel such a significant source of possible intercultural misunderstandings?
5: What exactly does the term ethnocentricity entail, and why is it relevant in small group communication?
Is it possible to establish intercultural contact with persons who come from the same cultural background as you?
Seventh, according to current research, what disparities in communication practices do men and women exhibit that are predictable? 8. According to current research, what are the predicted disparities in communication practices between African Americans and European Americans?
How cultural differences impact our communication and the way we do business with foreigners – Accent on Languages
Culture is one of the variables that influence the way people think, behave, and interact, and it is built of numerous layers that influence how people think and act. Some of them are self-evident, such as customs, arts, food, and festivities. Others are less clear. Many other factors, such as social standing, body language, social interaction, sense of humor, notion of time, and even the definition of insanity, are less obvious. Icebergs are frequently used as metaphors to describe culture because of their shape: the exterior section is visible above the “waterline,” while the much bigger component is buried beneath the surface.
- Every country has a distinct underlying culture, which varies from one location to another and may be found across the world.
- Hall is credited for introducing the concepts of high and low context culture, as well as the notion of personal space and how individuals within a society use it to their advantage.
- The principles of group harmony and intuition are key concepts to understand.
- Communication techniques such as body language, eye behavior, and even the use of silence are highly prized.
- In addition, logic is given greater weight than intuition, and society tends to be more individualistic.
- It is a major part of communication in general, and much more so in a business context, because culture determines behavior and one’s attitude to a given scenario.
- When a transaction is at stake, it is critical to be aware of the other person’s culture as well as one’s own.
- When it comes to Chinese culture in its high-context, formality is quite essential, and hierarchy is a significant element of the whole culture.
- When handing out or receiving a business card, it is customary to use both hands to do so, and it is considered impolite not to properly examine the card before putting it away.
- Before embarking on a business trip or interacting with international counterparts, it is important to get familiar with all of these customs.
- It may help you avoid deal-breaking mistakes and other blunders, and it can help you build a solid, profitable long-term commercial connection with your international partners.
Accompanying Accent on Languages is a team of highly qualified language specialists that may serve as a beneficial resource for all of your linguistic and cultural requirements.
Culture in Communicating and Listening
Before we get into the details of efficient communication, we’d want to address the impact that culture plays in communication. When we are young children, our cultural environment teaches us the laws of communication in both overt and covert manners, depending on our environment. This includes things we are told, such as being told to always say “please” and “thank you,” among other things. It also includes what we perceive in others, such as how our family members interact with one another (or do not interact with one another).
Culture is complicated, and it has a variety of effects on people in a variety of ways.
Let us take a closer look at this.
A person who has grown up in a conservative society, for example, would likely have a quite different viewpoint than someone who has grown up in a more liberal one.
Simply said, thinking differently about the world has resulted in this.
The actions might be as basic as maintaining eye contact or maintaining a certain amount of distance between individuals.
Can you recall a moment when a cultural gap arose between you and another individual?
Not only does our culture impact how we express our emotions, but it also determines how we react to how others express theirs.
Even though we are uttering the same words, it is easy to observe that we may think about them differently, behave differently while speaking, and have quite diverse emotional displays when we are speaking based on just these three factors.
We may not be able to change our culture, but being aware of the disparities that exist among people can assist in preventing and correcting misinterpretation.
As previously said, self-awareness is a key skill in the development of effective relationships. As you communicate with people, we encourage you to consider how your cultural background may impact your communication style. GO BACK TO THE HOME PAGE